Client Feedback

Customer Feedback

Thank you to all of our customers who took the time to send us
your feedback about our professional roofing services.

Customer: Ann Kihn
  Your crew (headed up by Brad) did an excellent job on my garage roof yesterday. They were timely, took great care with the job, were informative, and did a fantastic clean-up job. I will definitely recommend Billy's Roofing - in fact, I already have.

Customer: Stacey Yon
  Hey Ken, Thanks so much for responding back. We have had many compliments on our roofs. So nice to have them both matching now. We are very happy with the work and you are our only recommendation every time anyone asks or mentions roofs! Please show our roof for referrals. if you want. That is how we found you. The quality work shows for itself! Glad to know you are there, if any roof problems occur, but we definitely do not have to worried about that for many years! Take care. Sincerely, Stacey Yon

Customer: Ann Helfrich

On July 31, 2015 your crew did our roof and I just got to say THEY ARE FANTASTIC! I honestly think you have a great crew!!! Please tell them THANK YOU!  I will recommend your service to absolutely everyone I know! Thank you! Ann Helfrich

Customer: Annette D. - Brighton, MI

Great company we had a tree fall on our roof and they came out almost immediately. They promptly started the roof repairs and finished it up quickly in fact they even corrected problems that were created by the last roofing company. They are very knowledgeable and accommodating what was nice is that they cleaned up after themselves and everything looked great.

Customer: Joyce Q. - Lincoln Park, MI

I contacted 4 different roofing companies to give me an estimate for a new roof.After talking with the different salesmen my husband and I decided to go with Billy's Roofing. The salesmen was very friendly and answered all our questions without being pushy (like the others). We definitely got more bang for the buck. I can't tell u how many compliments we've received on our new roof. I highly recommend this company and I guarantee they won't disappoint.

Customer: Charity G. - Livonia, MI

We used Billy's to replaced our entire roof. He came out, went on the roof and inspected it. His quote was fair and explained everything he would do. Billy called the night before to let us know what time his crew would be there. The crew showed up on time and Matt the crew leader went over with us what they would be doing. All the guys were polite. The whole day they were working, there was no loud music, yelling, swearing, etc. They worked hard and completed the job in one day. We had 3 other companies come out and by far, Billy's were the most honest, up front company. They are definitely the company to use for your next roofing project.

Customer: Bob H. - Livonia, MI

My old roof was 19 years old, and over the past year I have been receiving quotes for a new roof. Most of the quotes from the big name roofing contractors in the area knocked me out of my chair. On the recommendation of a co-worker, I called Billy's Roofing for quote. I was pleased when I found out the company is local, as I always prefer to support the local businesses.
I was impressed the owner himself arrived at the scheduled time for the estimate. Wasting no time he climbed on the roof and visually inspected it. As well a agreeing the existing 19-yr old shingles were in pretty poor condition, Bill explained why I was getting ice dams in some areas and what he would do to correct the problem. 
On the scheduled day, Supervisor Matt Dudley arrived with a crew of eight and promptly got to work. At any point during the job I had a question, the crew would stop and answer my questions. To a person,they were all professional as they went about their job, no F-bombs, no screwing around. After the job was done and clean-up completed, Matt walked through a check-list to ensure me that everything I ordered was completed to my satisfaction.
All-in-all, to top-notch job by a top-notch crew at an affordable price. And the finished product looks absolutely GREAT!!!

I would uses this company again, and I would highly recommend you consider them for your roofing job!!!

Customer: Gary D. - Farmington, MI

New roof looks great!! Good price too. The crew are all very good workers. Would use them again.

Customer: Glen G. - Livonia, MI

Billy's Roofing just tore off our old roof and replaced it.  It was a Great price for Quality work. I got Six quotes with Billy's being one of the three lower quotes.  He provided the GAF warranty with the high quality ridge vent, and underlayment.  They showed up on time, were professional and did a great job on clean up.

Customer: Brian S. - Monroe, MI

When a hail storm hit my house in June 2015, a representative from Billy's Roofing drove by and stopped to talked to me.  He checked my roof and found some damage and took pictures on his iPad to show me. He didn't do a "hard sell" on me.  He left his business card after telling me about Billy's Roofing and drove off.  I checked the company out online. I checked the BBB and Yelp.  I read all the reviews and decided to call the representative back.  He met with my insurance adjuster and he worked WELL with them.  My insurance company approved a whole new roof, gutters, and siding repairs. 
I wasn't swayed by the negative reviews on Yelp. I found the company website and the costumer's video useful. What sold me on Billy's was their representative's approach and honesty.  He didn't promise me money back or try to tell me he could control the insurance company. 
I signed with them and they completed my roof in ONE day (tear-off and new roof). The gutters and siding were replaced and repaired as promised and when promised.  The owner, Billy, stopped by to say hello and make himself available for questions.  The roofing crew worked hard, cleaned up everything, and they were pleasant (NO swearing, loud music, or offensive behaviors).  The siding crew was friendly and equally professional.  The gutter crew was an sub-contractor and their work was perfect.  They made some changes to downspouts and improvements to the original gutters.  
A few neighbors used Billy's and had the same experience.  Others used different companies and weren't as lucky.  
Other neighbors had good luck with a different contractor too. I got exactly what I was told I would get.  
I highly recommend Billy's Roofing.  They will provide you with the services they say and you will be happy with your decision.

Customer: Rebecca M. - Livonia, MI

Firstly, our new roof looks fantastic. Secondly, Bill from Billy's Roofing made it painless. He came to our home in a timely fashion, answered all our questions, gave a great quote and had all the paperwork in hand (insurance etc).  When his crew came they were unobtrusive and all business. 
They got to work and other than the hammering, were quiet (no radio's or yelling etc.). We have a LOT of roof so it was a big job.  We had a lot of bad wood - that we knew of and we were concerned for the workers safety - but they were professional and smart.  When the crew had a question or needed to relay information it was one guy and he was polite and didn't waste any time. Their clean up was great!  Our neighbors have all commented on how great the roof looks and what a good crew. I highly recommend Billy's Roofing.

Customer: Daphne H. - Livonia, MI

Billy's roofing did an excellent job on our roof, they were pulling into my driveway at the time scheduled, as I was pulling out to go to work. I couldn't wait to get home to see how they were doing on my roof. to my surprise there was no one there... in less than 6 hours they repaired and replaced my entire roof as well as cleaned out the gutters! Not a scrap of anything was to be found anywhere around my house, they did a fantastic job!  My husband and I recommend Billy's roofing to all our friends and family, Billy's roofing goes above and beyond what is expected. I highly recommend this company.